Last updated: 23 February 2026
These Terms and Conditions govern your use of our website and the purchase of goods from Jake’s Dog Treats Ltd. By using our website or placing an order, you agree to be bound by these Terms.
If you do not agree, please do not use our website.
Jake’s Dog Treats Ltd operates this website.
Registered business name: Jake’s Dog Treats Ltd
Address: 34 Town Street, Yeadon, Leeds, LS19 7EQ, United Kingdom
Email: hello@jakesdogtreats.co.uk
Telephone: 0113 3910397
By using this website, you confirm that:
All products are subject to availability.
We reserve the right to:
Images are for illustration only. Natural products may vary in size, colour or shape.
When you place an order, you are making an offer to purchase goods.
A legally binding contract is formed only when:
✔ We accept your order
✔ Payment is authorised
✔ You receive an order confirmation
We reserve the right to cancel any order before dispatch, including where:
If cancelled, you will receive a full refund.
All prices are in GBP (£).
Prices may change at any time but will not affect confirmed orders.
Payment must be made at checkout using approved payment methods.
We use secure third-party payment processors and do not store full card details.
Delivery options, costs and times are shown at checkout.
Delivery times are estimates only and not guaranteed.
Risk in goods passes to you upon delivery.
You must ensure:
We are not responsible for deterioration due to improper storage after delivery.
If you select Click & Collect:
Perishable goods must be collected promptly.
Your rights are protected under the Consumer Rights Act 2015.
Faulty or incorrect items
You are entitled to a repair, replacement or refund if goods are:
Please contact us within 48 hours of delivery.
Change of mind (online orders)
Under the Consumer Contracts Regulations, you have 14 days to cancel most online purchases.
However, the following are not eligible for cancellation once dispatched:
Returned goods must be unused and in original packaging.
Return postage is the customer’s responsibility unless goods are faulty.
Refunds are processed within 14 days of receiving returned goods.
All products are intended for animal consumption only.
You are responsible for ensuring products are suitable for your pet.
We are not liable for:
If unsure, seek veterinary advice.
Promotions may be subject to separate terms.
We reserve the right to:
Discount codes cannot usually be combined unless stated.
If we offer loyalty rewards or points:
You agree not to:
We may suspend or restrict access if misuse occurs.
All website content is owned by Jake’s Dog Treats Ltd, including:
You may not reproduce or use content without written permission.
Nothing excludes liability for death or personal injury caused by negligence.
To the maximum extent permitted by law, we are not liable for:
Our total liability shall not exceed the value of the order.
Your personal data is handled in accordance with our Privacy Policy.
We are not responsible for third-party websites linked from our site.
We are not liable for delays caused by events beyond our control, including:
We may update these Terms at any time.
The version in force at the time of your order applies.
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Jake’s Dog Treats Ltd
34 Town Street
Yeadon
Leeds
LS19 7EQ
United Kingdom
Email: hello@jakesdogtreats.co.uk
Telephone: 0113 3910397